Corporate Wellbeing - testimonials from our clients ...

John Llewellyn
Informatics Merseyside. | Head of Corporate Service
11 May 2017

Informatics Merseyside
Organisational Development Programme – Performance Coaching

Over the past 18 month , Informatics Merseyside has been implementing an Organisational Development programme designed to ensure the organisation is a fit for purpose, organisation optimally positioned to deliver the expected benefits that Partner Organisations expect from an Informatics shared service. The programme has focussed on several areas of the business but a key piece of work has been to improve the health, well-being and therefore contribution of our workforce.
As part of the Programme, we have used Terry McElhinney (Body & Mind Unlimited) in a coaching capacity to work with a significant number of our staff, with hugely impressive results. Terry has worked with staff in groups, and on a one to one basis, to tackle a range of personal issues and provide tools and techniques which allow individuals to: deal with anxieties, overcome personal issues, reduce stress, achieve more satisfactorily balanced lives and ultimately be more productive in work.
The work has clearly contributed to our low sickness absence rate and good staff morale and formal evaluation is very positive with some staff reporting that the interventions have significantly changed for the better their approach and attitude to work.
I would have no hesitation in recommending Terry’s service for consideration as part of a wider approach to staff health & well-being and am happy to share any further insight or evaluation.

John Llewellyn
Head of Corporate Service
Informatics Merseyside.

Informatics Merseyside-Footnote by Gina Silvarno, Director of Informatics Merseyside.
09 May 2017

Footnote by Gina Silvarno, Director of Informatics Merseyside.

Informatics Merseyside has been awarded ‘Excellence in Informatics Accreditation’ for achieving consistent good practise in informatics workforce development. The honour was formally presented to Informatics Merseyside by the Informatics Skills Development Network (ISD) as part of their annual Connect Conference, which took place in Blackpool on Wednesday 16 September 2015.

As part of this event and for the second year running, informatics Merseyside was also successfully awarded the Staff Development of the Year award in recognition of our rounded and detailed approach to personal and professional development, engagement and staff health and wellbeing.
The Health & Wellbeing courses provided by Terry McElhinney played a fundamental part of our overall Organisational Development Programme, the input from Body and Mind Unlimited has significantly contributed to Informatics Merseyside receiving this award.

"Feedback from staff about the life coaching courses provided by Terry McElhinney has been extremely positive and has helped support personal development, health and wellbeing through a greater understanding of oneself, managing work life balance and alleviating stress.

"The courses have played a fundamental part of our overall Organisational Development Programme and in no doubt have helped support the achievement of our ‘Excellence in Informatics’ accreditation and ‘Staff Development of the Year' awards for consistent good practice and a rounded approach to informatics workforce development.”
Gina Silvano, Director of NHS Informatics Merseyside

Claire Hodgson
Informatics Merseyside
04 May 2017

Firstly I wanted to thank you again for the course, which I can honestly say has been life changing …quite a statement I know, but I truly feel that if you can embrace the tools and techniques that Terry gives you, and apply them in your life, then it literally will change your life.

I attended the Life Coaching course through an Organisational Development Programme within work, however this course has had a huge impact on me both personally and professionally. Terry empowers you to unlock the potential within yourself, to enable you to take control of your thoughts and feelings – which to be honest, I would have thought I controlled away – but I wasn't necessarily doing it consciously. Terry helped me realise that EVERYTHING is a choice of my own, and I have the power to change what I choose to. There is a great range of skills and techniques that the course gives to you, but everyone will I guess embrace specific tools that they will prioritise to work for them, and those tools for me are modelling, self-talk, anchoring, relaxation techniques, affirmations, my beliefs and gold star days.

In addition to these techniques, understanding the ‘change curve’ had a profound impact on me, and helped me to discover that I had allowed something that had happened in my past to fundamentally influence the past 10 years of my life.

Working through the course with Terry, and in the subsequent follow up session, I was truly enlightened to see how I had let this affect me and what I could do about it… And I can say for certain that I have already made massive progress in just 3 months.

I’m excited to apply the tools I have discovered from the course more and more… after all, Every day in every way, I am better and better and better.

Charlee Martin
06 December 2016

I didn’t expect to get much out of the life coaching sessions with Terry as I tend to look into “self-help” strategies myself. So I thought that there wasn’t really anything new I could learn or gain from the session that I hadn’t already heard. I had a challenging upbringing, and have overcome a lot of things in life by myself, so I didn’t think there was anything more I could do or needed in my life. The main thing I discovered and have taken away from Terry’s sessions is that there isn’t a limit on happiness, or what is realistic to expect from your life. That life isn’t suffering or making do. And that it is possible to feel better than you’re already feeling, and it’s alright to feel better than that – I have to say again, because I really needed to know this – that there isn’t a limit on happiness.

I suffer with Trigeminal Neuralgia, and anyone who has experienced neuropathic pain knows how crippling and debilitating it is. I’ve had my medication changed twice, and have had to leave work or call in sick due to the pain of the condition and the side effects from the medication. Terry’s tense and relax relaxation and one-word focus has been able to help me wean my medication down. It doesn’t eliminate the pain, but I don’t have to take extra tablets in the day to top up. I have even skipped my medication for a couple of days, and was able to control the stabs of pain with the relaxation techniques. While I am in work, I can do the 1 minute relaxation, adding tense and relax to it, and I am able to keep the pain at bay. That is definitely something I didn’t expect from the sessions – so invaluable for my health and wellbeing, and I’m so grateful to Terry for that.

As an extra bonus, Terry was able to talk to me about my relationships, which have been challenging due to traumas in my past. His insight and tools, such as the partner from hell and heaven, really has changed my life – and this is only a few weeks after the session. I know now that it is possible to get the relationship you desire, and that it isn’t foolish or unrealistic not to go after it.

And last, but certainly not least, my arachnophobia. Now this, I really didn’t expect Terry would be able to do anything about. For as long as I remember spiders have frightened me. Ever since I was about 6 years old I remember being utterly terrified, frozen. I would stay up all night. I’ve left the house when a spider has appeared in my bathroom. My worse attack was when a spider, a very large one crawled across the living room floor – and I stayed up for 24hrs straight afraid it would come in my room (this was at the age of 27) after locking myself inside my room and putting towels under the door. Terry spent 20 minutes with me on the arachnophobia, and 20 minutes I was sure was a waste of his and my time. Yet, three weeks in, again, my fear of spiders isn’t eliminated, but it sure isn’t what it was. I use to recoil from video or photographs of spiders, and though I don’t like them, I can watch them. That’s absolutely huge for me, and that little aspect of my life being less terrifying has given me such a confidence boost, and has made me feel more optimistic about life.

Just four sessions with Terry has had a profound impact on my life. If you are sceptical of these things, go in with an open mind, and give it a shot. I tend to be open minded, but there is no way I thought Trigeminal Neuralgia or arachnophobia could get better from a life coaching session. Those are two serious medical conditions, one physical, and one mental, and the fact that both improved in four sessions with Terry was such a pleasant unexpected surprise. It’s not about finding fault in how you’re already living your life, but helping you live your life in a much more complete and full way.

Again, thank you Terry. You will have no idea how much you’ve helped me.

Kindest Regards,

Dave Crone
Mersey Care NHS Trust | Senior Serive Desk Engineer
08 May 2016

I meant to do this months ago so apologies for the delay.

I’d like you to pass on my feedback regarding the life coaching sessions I attended in October 2015. I wasn’t sure what to expect when I signed up for these sessions, I wasn’t expecting too much from them to be honest but kept an open mind all the same. I can honestly say the sessions I attended with Terry were the best courses I have ever taken (that also includes courses provided by previous employers). It’s no exaggeration to say that these courses for me were life changing and have given me a different outlook on life. I found the course content to be a real eye opener and I learned an enormous amount. The skills I learnt with Terry are skills that I use every day. Terry is a fantastic coach and I’d attend again in a heartbeat.

I thoroughly recommend these courses, anyone who attends won’t be disappointed

15 July 2015

In twenty years I have been on many different courses, and I can honestly say your course is the only course that has had any real long lasting impact on both my personal and working life.

I have a more positive approach to all areas of my life, have less fear, worry less, suffer from far less stress, gained confidence, have a happier outlook about the present and future.
One of the most important things I gained from your course was the" Reframe " approach which I think about on a very regular basis it keeps me confident that when work / personal life isn't perfect, I remain optimistic and that everyday life is great, and that even the most humble task are worth doing well and always strive to improve.
I've recently been promoted on a secondment to a SAP. training post, which is a great opportunity for me and hopefully will lead to a permanent position, but either way I'm relaxed and positive that everything will be ok.
I can only say positive stuff about the courses you ran for the LCC, and I have mentioned on a fair few occasions to colleagues that all LCC staff would all benefit from attending course.

If you need any other info or I can help in any way, please just email. So Good Luck in everything you do, you deserve to do well and once again Thank You.

I wish there were words to express what Terry has done for me. My life both personally and Professionally has changed dramatically. This is the best course I have ever been on. I highly recommend anyone to take this course. Terry is a remarkable person and they sure have broken the mould when Terry came into this world. Terry from Me I just cannot thank you enough.

Mark Williams
16 June 2014

To whom it may concern,
My employer recently provided a life coaching course for myself and other members of staff, the course consisted of a couple of two hour sessions (one to one) and a two day group session. The initial two hour session was to establish where you are at your current point in life and what your opinions are of your work life balance, among other things. The two day course teaches you tools to use to assist in your everyday work and home life, from relaxation methods through to thought processes. Not all the tools are designed for everyone as each person has their own preferred method of relaxing, processing thoughts and dealing with feelings and opinions.
Overall I was very impressed with the course and have learnt much from it, and now feel I have the ability to deal with most situations that both my work and personal life can present.
Finally the last two hour session was entirely for you to decide on where you feel Terry’s life coaching skills could provide you with assistance. My Hobby is golfing and I choose this as my subject, We soon established that my main issue was concentration whilst playing the game. Terry taught me how to visualise the game in my mind and find an associated anchor point that triggered my concentration. I played my first round after my session with Terry last Sunday and the results were amazing. My playing handicap is 22, this allows me to go round the course in 94 shots to shoot a level par of 72. My Goal is to reach a handicap of 12 and using these techniques I was able to go round the course in 85 taking 9 shots off my expected round. Unfortunately or fortunately depending on how you view it, this was not a competition round but to me it was a record round of golf with knowing that with these tools I can easily reach my goal to becoming a 12 handicapper.
Thanks for all your help and advice Terry
Mark Williams

Liverpool PCT
21 May 2014

Hello Terry, I am happy to be quoted with the following, "I have first hand experience of the training as provided by Body and Mind Unlimited. The feedback from myself and each of my colleagues who have received this training has been extremely positive. In many cases the results of the training has been life changing for people from a range of designations and backgrounds. I would have no hesitation in recommending the Body and Mind Limited organisation and firmly believe that they have a lot to offer organisations be they big or small". ,

Mersey Care Staff
Mersey Care
15 August 2012

I did attend my final follow up session with Terry today, may I thank you most sincerely for giving me the opportunity to attend such a fantastic course.

I cannot begin to tell you just how much I have gained from this personal and group experience of life coaching.

Terry is a very unique person with a charismatic approach to helping one to look at themselves fully.

I have to date achieved the following. I am engaging in physical exercise 5 times a week, since the 30th Sept I have lost 12.5lb’s in weight.

I am using the techniques he has taught me with anchoring, self talk and relaxation on a daily basis.

As I explained to you previously I had nursed my mother with a long term terminal illness, and she had died on the 17th June this year.

I have realised more than ever that I can take care of myself now and this course has helped me on my way. Once again Thank You.

Mersey Care Staff
Mersey Care
03 July 2010

Hello Terry, I would like to say how beneficial I found your Life Coaching Course which I attended over the period 4 th March to 7 th April 2009.

It seemed to me that you had taken much trouble to put it together so that it was focused in the real world rather than following the rather nebulous and ethereal path often taken by others. I felt confident that the topics covered would work because it was easy to understand the reasoning behind them. The fact that you also related things to your own experiences added to this, and the pace was good which maintained interest.

Probably the most helpful part were the two individual sessions, and particularly the second one, which enabled me to relate what had been learnt and apply it to my own situation.

Given that a work / life balance is important, then acquiring changed ways of looking at things following a recent extended period of sick leave is doubtless a good outcome valuable to both myself and the Trust.

Anyway Terry, thank you very much for all the effort you put in, your enthusiasm shone through.

Joe. J.F
Mersey Care | Senior Clinical Nurse
03 July 2010

I just finished the Life Coaching course, having taken up a place from someone who was off sick for the introductory session. It has made quite a difference to me already, and I got what I wanted from it which was to get better at prioritising and completing work in manageable chunks. I've boxed off a number of half-done bits of work that have been hanging around for ages. However I picked up a lot more besides, and it has helped me stop stretching my working day into my home life. From a personal point of view it has given me new ways of getting what I want out of life. I thought it was really worthwhile and I'm glad I did it.

Mersey Care
03 July 2010

Terry, I have truly benefited from attending your course, including the one to one sessions which were very helpful.

At a personal level, the training has had a positive impact on my health and given me a focus and, motivation to change.

I feel that I can now strike up a better work/ life balance and, have become generally more resourceful and able to manage stress and confident to act.

I appreciate you hard work and commitment and for giving 100%, you have been inspirational.

Ps. As I appreciate Mersey Care giving me this opportunity, I would be grateful if you could forward this to person who arranged this for the staff so I can extend my thanks to them.

Mersey Care
03 July 2010

Just to say thank you, what a wonderful course - Terry's Creative Health & Well Being. Considering the dreadful stress I'm under at present (in both work and home life), don't know how I even made it to the pre and post sessions and the 2 days themselves!

However, so glad I did. He was a great facilitator, very enthusiastic, humorous but deadly serious and committed to helping us all. Feel very lucky and privileged to have had the benefit of it, would have cost a fortune for similar sessions of life coaching.

A BIG THANKYOU to you and Terry.

Hope others get this fantastic opportunity, well worth waiting for.

Unfortunately, on another note, my client didn't meet me as arranged for the poetry sessions which you sent me details of.

Shame but you can't win them all.

Mersey Care Staff
Mersey Care
03 July 2010

I did attend my final follow up session with Terry today, may I thank you most sincerely for giving me the opportunity to attend such a fantastic course. I cannot begin to tell you just how much I have gained from this personal and group experience of life coaching.

Terry is a very unique person with a charismatic approach to helping one to look at themselves fully. I have to date achieved the following.

I am engaging in physical exercise 5 times a week, since the 30th Sept I have lost 12.5Ib's in weight. I am using the techniques he has taught me with anchoring, self talk and relaxation on a daily basis.

As I explained to you previously I had nursed my mother with a long term terminal illness, and she had died on the 17 h June this year.

I have realised more than ever that I can take care of myself now and this course has helped me on my way. Once again Thank You.

Michael Rostron
Mersey Care
03 July 2010

I recently attended the Creative and Wellbeing Course in October 2009. The course was very beneficial and well run on the day.

The follow up sessions prior and after the main course were very valuable. The key elements of dealing with stress, positive approaches and target setting will prove beneficial for the future.

Terry was an inspiration.

Mersey Care Staff
Mersey Care
03 March 2010

Thanks for the reminder. This time is still great for me.

The course has been invaluable and I truly believe the tools learned helped me run the whole 10 mile distance of the Bupa Great South Run on Sunday!! Without stopping! :)

The course has been really useful and I am certain will continue to benefit me both in my professional and personal life.

Many thanks for all you hard work arranging and liasing and please feel free to pass on my feedback to Terry.

Mersey Care Staff
Mersey Care
03 February 2010

I am pleased to tell you I was successful at an interview yesterday which was partly down to an intervention you introduced me to.

Prior to the interview I was informed that a presentation would be required, not a strong point for me in fact normally I shy away from.

However with the use of mental rehearsal and practice I completed a near flawless presentation which was well received by the interviewing team.

Mersey Care Staff
Mersey Care
29 October 2009

I just wanted to take this opportunity to express some feedback about the life coaching course I’ve been on facilitated by Terry McElhinney.

I personally found the course profound and life changing, big words, I know.

But it’s the only way I can describe it! I learnt skills, tools and strategies shown on the course that I didn’t have, some I did, but I didn’t know I was using them.

I am now applying this knowledge to my everyday situation and I am feeling and gaining the benefits more and more.

I am conscious that this type of course is not for everyone ...that’s their choice.

With that said, I think it is brilliant the Mersey Care NHS has given their employee’s this great opportunity for self development, and I wish for it to continue, as we will all benefit from it.

Mersey Care Staff
Mersey Care
29 October 2009

May I suggest that Mersey Care look to putting a one day refresher session some time later on for those who attended the full course, as this would keep the momentum going? Please convey my thanks to Terry for his energy and all the good work he has done through this course for me and our colleagues. It’s been excellent! And finally, a big thank you May for putting me on this course and facilitating this opportunity for me, thank you.

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The mental work involved to be stressed or relaxed is the same ...

80% of the problem is ... ACKNOWLEDGEMENT ...

Enjoy the JOURNEY - not the DESTINATION ...

Enjoy the JOURNEY - not the DESTINATION" ...

Beliefs are stories that we have told ourselves for years, that feel real, but are not true ...

It's healthier physically and emotionally to focus on what you have, and not on what you have not ...

Solutions and Problems are either end of the same line - focus on the solution and you wont see the problem, and vice versa ...

Your mind can make a Heaven out of Hell and a Hell out of Heaven ...

Because it's normal, doesn't mean it's right ...

STOP Mustabating ...

Enjoying your job means ... never having to do a days work!...

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What doesn't kill us makes us stronger ...

ts not selfish to look after yourself - its SURVIVAL ...

Procrastination is the thief of opportunity ...

If one person can do something - so can you! ...

The past does not equal the future ...

If one person can do something - so can you! ...

We can either make the best of our situation - or change it ...

Be kind: everyone is fighting a hard battle...

Watch your character ... they become your destiny (REALITY)...

Watch your habits ... they become character ...

Watch your actions ... they become habits ...

Watch your words ... they become actions ...

Watch your thoughts ... they become words ...

Don't be SCARED ... be EXCITED...

For years you might have lived as your parents you, your friends you, your teachers you and your bosses' you. But where on earth are YOU ...

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Because it's normal, doesn't mean it's right ...

You can change the way you feel whenever you want. Here is the downside: there are no more excuses ...

The way you feel can change your physiology and your physiology can change the way you feel ...

There is no failure - only feedback ...

Pain is inevitable - suffering is optional ...

People who hurt us move on, but why do we carry on their job for them?

No one can make you feel inferior without your consent ...

Negative emotions are signals that something needs to be changed ...

It's not whether you get knocked down: it's whether you get up ...

Problems don't get better with time. You cannot change what you do not acknowledge, and what you do not acknowledge is going to get worse until you do ...

No one has control of your mind ...

If you knew this was your last year on earth, would you be kinder, more loving, living life to the full, more caring, less judgmental? If you would, don't wait, change now ...

86,400 seconds in every day, once they have gone, they have gone forever. Don't waste even 1 of them ...

Remembering it's only a habit ...

Nothing in life has any meaning except the meaning you give it. so if you dont like the way you're feeling change the meaning ...

Every feeling and emotion you have is your choice ...

Repeating: 'every day in every way I am getting better and better' will change your life ...

Insanity is attempting to get a new result by doing the same thing over and over again ...

People try to fill emotional gaps with material things or work ...

Your body is your business suit. You must look after yourself. How you feel depends on how you look ...

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Simple small changes daily improve the quality of your life amazingly ...

Fatigue makes cowards of us all - strong mind tired body wont work ...

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Mind reading is mental rehearsing ...

Our sub conscious mind can't tell the difference between a constructive or destructive thought - It will not judge ...

Worrying is mental rehearsing ...

Suspicions are anchors ...

Self talk has to turn into its physical equivalent ...

If you keep on doing what you're doing, you keep on getting what you've got ...

Enthusiasm works negatively or positively ...